Businesses today have access to more data than ever before. They can track customer behavior, monitor operations in real time, and use AI to identify patterns hidden deep within their data. Yet, the challenge for business leaders remains: making the right decisions in an increasingly uncertain business environment.
Predictive analytics looks at historical data and trends to project what’s likely to happen in the future. That’s helpful, and many organizations are highly efficient at forecasting future events. Where they often struggle, however, is weighing different variables to find the optimal action to take to influence events in their favor.
You likely already have access to dashboards, KPIs, and forecasting tools to help you see trends developing and spot anomalies. You can monitor customer demand, margins, operational costs, inventory levels, changes to your supply chain, and more in real-time. These data points can help you forecast better.
However, what you really want to know is what you can do to improve that forecast.
You can think of the difference between predictive and prescriptive analytics like this:
Here’s an example. Let’s say your forecast shows that given current trends, your customer churn is expected to rise by 10% in the second half of the year. What’s missing? What to do about it.
Often, this leads to more questions. Should we:
Prescriptive analytics analyzes the range of actions you could take and what happens when you do, with the goal of identifying which actions are most likely to achieve your goals. With this information, you can:
Predictive analytics tracks the trends and surfaces potential problems or opportunities. Prescriptive helps you solve the problem or maximize the opportunities. Let’s go back to our churn challenge. A predictive model can help you identify the customer segments that have a high probability of leaving based on past patterns. Prescriptive analytics can look at possible retention strategies and recommend the course that is most likely to reduce churn. Combining both approaches gives you the data intelligence you need to make smarter decisions. And that’s what it’s really all about.
Decision Intelligence combines data, analytics, artificial intelligence, and human expertise to improve decision-making. IDA helps organizations move beyond traditional analytics by combining predictive and prescriptive capabilities within a decision-focused framework.
Rather than simply identifying trends or risks, IDA helps leaders understand the implications of those insights and evaluate potential responses.
With IDA, organizations can:
By bringing predictive and prescriptive analytics together, IDA helps organizations transform data into actionable intelligence.
Forecasting has become an essential business capability. Organizations that can anticipate risks and opportunities gain a significant advantage over those that rely solely on hindsight.
But predictions don’t create outcomes. Your actions do.